PRIVACY POLICY
Effective Date: August 28, 2025
1. Scope and Audience
This Privacy Policy applies to the My Steam Team, LLC website, online store, digital content, events, and related services (collectively, the “Site” and “Services”).
Our Site and Services are intended for adults, including parents, guardians, educators, and other individuals purchasing products or registering for activities for themselves or for children. We are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information directly from children under 13.
If you believe that a child under 13 has provided personal information through the Site, please contact us at hello@mysteam.team so we can remove it.
2. Information We Collect
- Information You Provide: If you contact us, sign up for updates, make a purchase, or register for an event, we may collect information such as your name, email address, shipping address, and other details you choose to provide.
- Transaction Information: When you make a purchase, we receive information necessary to process and fulfill your order, such as order details and confirmation information. Our online store is operated using third-party ecommerce platforms (such as Shopify), and payment processing is handled by third-party payment processors. We do not store full credit card numbers.
- Automatically Collected Information: Our servers automatically generate logs and analytics data when you visit the Site. This may include technical information such as IP address (used to estimate general location), pages viewed, referrer information, browser type, device type, timestamps, and interaction data. This information is used to understand Site usage and improve performance and content.
- Affiliate Links: We participate in affiliate programs, including the Amazon Influencer Program. When you click an affiliate link, the third party may use cookies or similar technologies under their own privacy policies to track purchases for commission purposes. This does not affect the price you pay.
3. How We Use Information
- To operate, maintain, and improve our Site, products, and Services.
- To process orders, registrations, payments, and fulfill purchases.
- To communicate with you about inquiries, purchases, events, or updates you request.
- To understand Site performance and usage through analytics and aggregated data.
- To administer affiliate relationships.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating the Site and Services, such as ecommerce platforms, payment processors, hosting providers, analytics services, email delivery services, and video hosting platforms, solely for those purposes.
We may also disclose information if required by law or to protect our rights, safety, or property.
We may promote our products and Services through third-party social media platforms such as Instagram, Facebook, and YouTube. Any interaction with our content on those platforms is governed by the privacy policies and terms of the respective platforms. We do not control how those platforms collect or use your information, and we do not receive personal information about you from them except in aggregated or anonymized form, if at all.
5. Parents and Minors
Parents and legal guardians are responsible for any information they submit on behalf of a minor. Any interaction by a minor with our Products or Services occurs under the supervision and responsibility of the parent or guardian, as further described in our Terms of Use.
6. Your Choices
- Cookies and Analytics: We use cookies and similar technologies to operate the Site, understand how visitors use the Site, and improve performance and content. These may include essential cookies and analytics-related cookies. Third parties, such as ecommerce platforms, analytics providers, social media platforms, or affiliate partners, may also set cookies or similar technologies when you interact with their services, subject to their own privacy policies.
- Email Communications: You may opt out of non-transactional emails by using the unsubscribe link included in our messages. Transactional or service-related messages (such as order confirmations or important notices) may still be sent.
7. Security
We take reasonable measures to protect the information we collect, but no method of online transmission or storage is completely secure. We cannot guarantee absolute security.
8. California Privacy Rights
California residents may have the right to request access to or deletion of certain personal information, subject to legal exceptions. To exercise these rights, contact us at hello@mysteam.team. We do not sell personal information as defined by applicable California law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: hello@mysteam.team